For the past six years, Heidi Nguyen has been committed to ensuring that the patients of the Pandeya Kidney Centre get the care they need in a timely, professional, and personable way. As the clinic’s Medical Assistant, Heidi is highly motivated by her desire to help people who are unwell and gains great satisfaction from knowing she has made a difference in a patient’s care.
Heidi is responsible for many administrative aspects of the clinic including scheduling appointments, preparing patient charts, organizing lab results and correspondence, submitting OHIP claims, and coordinating referrals between other medical practices. She prides herself on being extremely efficient, accurate, and organized which enables the patient to spend less time waiting and more time with Dr. Pandeya.
With more than 25 years of experience working in a medical practice, Heidi continues to enjoy working with people – both patients and colleagues – and supporting the positive atmosphere of the Pandeya Kidney Centre.